MANILA – Malacañang on Thursday welcomed results of a recent PUBLiCUS survey showing that the Armed Forces of the Philippines (AFP) obtained the highest trust rating out of 10 government agencies, saying it was "no surprise" because of the AFP's role in times of disaster.
Results of the PUBLiCUS’ Pahayag 3rd Quarter Survey showed that the AFP posted the highest trust rating at 57 percent, closely followed by the Technical Education and Skills Development Authority (TESDA) and the Department of Education (DepEd) at 56 and 55 percent, respectively.
Office of the Press Secretary officer-in-charge Cheloy Garafil said it was “not surprising” for the AFP to have the highest trust rating because it is directly involved in search and rescue operations.
“The AFP has the Army, Navy and Air Force at its disposal during times of calamities and disasters such as typhoons and earthquakes. Army soldiers are responsible for conducting rescue and relief missions in far-flung areas in the provinces. Navy personnel are engaged in seaborne search and rescue operations,” she said in a press statement.
Garafil said the TESDA and DepEd occupying the 2nd and 3rd spots in trust ratings is an indication of how people value skills training and basic education.
Completing the Top 10 government agencies with high trust ratings are the Bangko Sentral ng Pilipinas (BSP), 53 percent; Department of Social Welfare and Development (DSWD), 49 percent; Commission on Higher Education (CHED), 48 percent; Department of Science and Technology (DOST), 47 percent; Department of Health (DOH), 45 percent; Department of Tourism (DOT), 44 percent and Department of Labor and Employment (DOLE), 44 percent.
“The same goes with DSWD, CHED, DOST, DOH, DOT and DOLE whose services are directly felt by ordinary Filipinos who are constantly seeking help and assistance from the national government,” Garafil added.
Garafil said the government agencies within the Top 10 with high trust ratings are those who have direct contact with the people, especially in the delivery of basic social services.
Meanwhile, the Top 10 agencies with high approval ratings include TESDA with 68 percent; AFP, 67 percent; DepEd, 63 percent; BSP, 63 percent; DSWD, 62 percent; DOST, 61 percent; CHED, 61 percent; DOT, 60 percent; Department of Foreign Affairs and DOLE with 58 percent each.
Trust ratings are the difference between approval and disapproval ratings. In the case of the latest PUBLicus Asia survey, the Top 10 government agencies with high approval ratings are basically those with high trust ratings, except for DOH.
The Pahayag survey, from Sept. 16 to 20 this year, comprised 1500 Filipino respondents randomly sampled by PureSpectrum, a US-based panel marketplace with multinational presence, from its national panel of more than 200,000 Filipinos.
The sample-wide margin of error is +/- 3%.
Pahayag is an independent and non-commissioned national purposive survey by PUBLiCUS Asia Inc. Pahayag, a corporate social responsibility program of PUBLiCUS, is released quarterly. (PNA)