MIAA inks deal with GrabFood for fast delivery during disruptions

By Ma. Cristina Arayata

April 11, 2023, 5:43 pm

<p><strong>DEAL. </strong>The Manila International Airport Authority (MIAA) inked a partnership with GrabFood on April 4, 2023, for an efficient and fast delivery of refreshments during flight disruptions. Photo shows MIAA General Manager Cesar Chiong (center), along with Grab Philippines Senior Director for Deliveries Anton Bautista (2nd from right), MIAA assistant general manager Irene Montalvo (left), MIAA senior assistant general manager Bryan Co (2nd from left), and Grab head of Mobility Edward dela Vega (right). (<em>Photo grabbed from Ninoy Aquino International Airport's Facebook page</em>) </p>

DEAL. The Manila International Airport Authority (MIAA) inked a partnership with GrabFood on April 4, 2023, for an efficient and fast delivery of refreshments during flight disruptions. Photo shows MIAA General Manager Cesar Chiong (center), along with Grab Philippines Senior Director for Deliveries Anton Bautista (2nd from right), MIAA assistant general manager Irene Montalvo (left), MIAA senior assistant general manager Bryan Co (2nd from left), and Grab head of Mobility Edward dela Vega (right). (Photo grabbed from Ninoy Aquino International Airport's Facebook page

MANILA – Passengers at the Ninoy Aquino International Airport (NAIA) who might be affected by flight disruptions could expect faster delivery of refreshments through the airport management's partnership with delivery service platform, GrabFood.

In a Facebook post on Tuesday, the Manila International Airport Authority (MIAA) announced that the partnership was signed last April 4.

Through the partnership, the MIAA could access a GrabForBusiness portal for a wide selection of food merchants.

"The portal also allows MIAA to have a better view of their accounting for transparency; and authorized individuals' stringent access," Hernan Mayhay, GrabForBusiness PH head, told the Philippine News Agency.

Mayhay clarified that the portal is only accessible to the MIAA, hence is not applicable if the airline companies would order refreshments for the affected passengers. "The partnership is specific to MIAA, ergo covering needs for non-airline related disruptions," he said.

MIAA's own portal could augment the roster of restaurants that could be tapped for immediate access to food and beverage supply, Mayhay explained.

"With GrabFood's wide merchant selection and large (number) of rider-partners, it (would be easier) to source food," he added.

The portal has tools that allow administrators to manage and streamline employee access, payment methods, policies and reports. Further, according to GrabFood, transactions are recorded and reported in full detail in real-time via the portal.

Meanwhile, in a statement, MIAA general manager Cesar Chiong said the partnership with Grab Philippines is a testament to the management's determination to serve the stakeholders better.

On the other hand, Grab Philippines Senior Director for Deliveries Anton Bautista said the partnership is an example of how digitalization can help organizations advance their services. (PNA) 


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