CASHLESS SOCIETY. Melchor Plabasan, BSP Technology Risk and Innovation Supervision Department officer in charge, says how an EMV card is safer compared to the old ATM card. (PNA photo by Cristina Arayata)
MANILA -- An executive of the Bangko Sentral ng Pilipinas (BSP) said it is targeting for the Philippines to become a "cash-lite society" but would take time to do so.
In an interview with the Philippine News Agency (PNA) on Tuesday, Melchor Plabasan, officer in charge, BSP Technology Risk and Innovation Supervision Department, commented that there is still a lot to be done before most Filipinos would do e-payments.
"We target that 20 percent of retail transactions would be electronics by 2020. Our goal is a 'cash-lite society', not totally 'cashless' for now," he said.
Plabasan explained that the BSP's goal is to minimize transactions using banknotes and coins, thus the term "cash-lite".
"(Going electronics) result to savings, and it is more convenient. You'd just use your mobile phone to pay for transactions," he said, adding that people could save time and money as they would not need to withdraw money from the bank, for instance.
For the country to be "cashless" like China, there must be a strong push for digital literacy, as well as preparations in terms of safety and security.
Many people could use the internet, Facebook, but are not well-informed with regard to other necessary details like security, he added.
Plabasan clarified that when a country goes "cashless", it does not mean it stops producing money.
"Someone's mobile account has to come from somewhere. Meaning, bills and coins still exist in the bank. Someone wouldn't get PHP 1 million (e-payment) if there is no PHP 1 million deposited in the bank," he clarified.
"Unless we (BSP) would issue a digital currency, there would always be physical money. Even if we go digital," he continued.
Security
Meanwhile, Plabasan bared that these days, many still fall victim to malware and phishing scams.
These are strategies that attackers use to get the target's sensitive information like account details, passwords.
"That was why the BSP has instructed banks to implement multifunction identification. For example, a code would be sent to your phone so that banks could assure that it is really you they are talking to," he said.
The use of EMV chips on ATM cards is also BSP's way to prevent fraud, Plabasan added.
In the old ATM cards, fraudsters could copy the data from the card's magnetic strip.
"There has been no documented case that a fraudster was able to copy data from the EMV chip," he noted.
Plabasan also clarified that when someone becomes a victim of fraudsters, it is the bank's responsibility to investigate and solve the case, and not the BSP's.
"The person needs to prove that (the incident) wasn't his or her fault. The bank replaces the lost money if the victim proves he or she was not at fault," he noted.
Plabasan explained that banks need to investigate such instances, so they wouldn't be abused as well since they would replace the money.
"How did the fraudsters get their customers' account details. They (banks) are the ones responsible for that (details), so they are the ones to do investigations when fraud or scams take place," he said. (PNA)
