MANILA – Digitalization of services remains a top priority of state-run Social Security System in the coming years.
In a statement Monday, SSS President and CEO Michael Regino said they are planning to add more services to their online channels such as the My.SSS Portal, SSS Mobile App, Text-SSS, uSSSap Tayo Portal, and Self-service Express Terminals.
Online transactions have become the new normal, especially during the Covid-19 pandemic.
“In 2021, out of the 52.62 million transactions we received, excluding inquiries, 43.52 million or 82.7 percent were made using our online channels,” Regino said.
Currently, the SSS provides more than 30 member services and over 20 employer services that can conveniently be accessed through its My.SSS Portal.
These services cover transactions for membership, contributions, loan granting and repayments, and benefit disbursements which can also be accessed through other SSS online channels.
“Since the My.SSS Portal is our main online channel, almost all of the new online services are made available here first,” Regino said. “However, intensified efforts are also put towards making the services in this portal accessible in the SSS Mobile App for smartphone users”.
The SSS is gradually implementing mandatory online transactions for its programs.
Members who do not have personal means to transact with the SSS online may use its e-Centers located at its branches. (PNA)
