MANILA -- The server for the Bureau of Internal Revenue's (BIR) core system will be relocated to an undisclosed site in Makati City from its head office in Quezon City, after a system glitch earlier this month.
BIR Commissioner Caesar Dulay said officials of the Department of Information and Communications Technology (DICT) informed them that they need to transfer to Makati in order to address the issue.
“They have given us an alternative. We have a meeting yesterday,” he told journalists in an interview at the House of Representatives Tuesday.
Also, BIR Deputy Commissioner for Information Systems Group Lanee C. David, during the same interview, said DICT officials have committed to start the migration of the system Tuesday this week but said the transfer will not be that fast.
She also clarified that the glitch affected the agency’s core system but not the electronic form and payment system (eFPS) that is being used by taxpayers.
“Taxpayers were not affected because what was affected is our back system, the internal system,” she said, adding that they have a back up system that is why the eFPS is still working.
Earlier, Dulay said they continue to be in communication with DICT officials following the technological issues that also affected websites of several state agencies on July 3, 2018. (PNA)
