MANILA -- Teleperformance Philippines Managing Director Travis Coates said the implementation of the K+12 Basic Education Program is better preparing the Filipino youth to enter the workforce.
Coates said the company is also benefiting from the fruits of the K+12, as senior high school graduates are more equipped with skills needed by industry. “We see a ton of really great candidates coming out of the education system and coming in to the work environment. It continues to be an evolving scenario,” he noted.
“We continue to see really good things coming out of the additional two years of school that continuing that to be a positive thing to our perspective,” he added.
Coates revealed that Teleperformance has started to absorb the first batch of senior high school graduates under the K+12 program this year. The company has hired hundreds of senior high school graduates, he mentioned.
“The additional time to practice and development of their English skills and capabilities makes them more ready for the work environment. It can be more successful in the accounts we need in the program,” Coates said. He said this would be helpful for the industry which has an ever-increasing demand for higher English language skill set.
Producing a higher quality workforce would also be beneficial for the French BPO company as it continues to grow in the Philippines, he added.
Teleperformance Senior Vice President for Human Capital Jeffrey Johnson mentioned that the company is working with government to boost the K+12 program. “We’re ready to help to beef up that curriculum and get more readiness within our workforce,” Johnson said.
“It is part of our equal opportunity approach. We don’t discriminate the person if they're high school or K+12 graduate. We welcome and encourage them,” he added.
Teleperformance Philippines formally opened its 19th center at Vertis Tower I in Vertis North, Quezon City. The new facility eyes to hire around 3,000 people. (PNA)
